š Overview
This article guides you through how to reset your password using the online DaySmart account portal. If you're unable to log in or forgot your password, follow the steps below to quickly regain access.
š ļøResetting Your Password
Use the steps below to reset your password through the online login portal.
ā ļø Please Note:
Itās best to complete these steps on a desktop or laptop. Using a mobile browser or the app may cause redirect issues.
Password reset links expire shortly after theyāre sent. Be sure to use the link promptly.
š”Pro Tip:
Resetting your password may not log you out of all devices immediately. If needed, log out manually to ensure full account security.
Use a strong, unique password with at least 8 characters that include letters, numbers, and symbols.
If you're unable to complete the reset or no longer have access to your login email, reach out to support via live chat or email at [email protected] for help.
Navigate to the online login portal for the software.
Click the Forgot your password? on the login page.
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Enter the email address associated with your account.
Click Reset my password or Submit.
Check your email and click the link in the password reset message, then follow the prompts to set a new password.
Return to the login screen and sign in using your new credentials.
āFrequently Asked Questions (FAQs)
Find answers to common questions, edge cases, or additional details that may not be covered in the main instructions.
How do I log out of the mobile app?
Click the arrow to see the answer
Click the arrow to see the answer
You do not need to reset your password to sign out of the mobile app. To log out, open the app, tap More in the lower right, then scroll to the bottom and tap Log Out. You can sign back in anytime with your existing email and password.
I didnāt receive the reset email, what now?
Click the arrow to see the answer
Click the arrow to see the answer
Check your spam or junk folder in case the reset email was filtered.
Make sure you entered the correct email tied to your account.
Still canāt find it? Fill out the Password Reset Request Form or contact support for manual help.
How can I change my password while logged in?
Click the arrow to view the answer
Click the arrow to view the answer
While logged in, click your name in the upper right corner.
Select Billing and Account.
Go to the Users tab in the top menu.
Find your name, then click Change Password in the lower right corner of your user box.
Can I reset another user's password?
Click the arrow to view the answer
Click the arrow to view the answer
Only administrators with proper permissions can change passwords for other users.
Go to the Users tab in account management to make changes.
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